Sending emails is one of the oldest and more useful aspects of the internet, it's become a lot more sophisticated with formatting, attachments and limited protection against impersonation and fraud. There's always more to make emails easier and more productive and the mailto uri is an essential aspect.
Automatically delivering emails to a folder is easy when you can filter on subject line, templating the body of an email helps end users supply enough information to start a meaningful conversation.
By using a mailto URI you can easily create a link that starts an email from the end user using a template to get them started.
Click the following link for an email mailto link example.